Privacy Policy of teledataone.com
Last updated: 3 November 2026 · Version 1.0
This policy explains which personal data we collect when you visit this website or contact us, why we do it, how long we keep the data and what rights you have. It is provided under Articles 13 and 14 of Regulation (EU) 2016/679 (“GDPR”) and the Italian Personal Data Protection Code (Legislative Decree 196/2003). It applies to all visitors, inside and outside the European Union.
1. Who we are
The data controller is TELEDATA S.R.L.
- Registered office: Via Giuseppe Maria Giulietti 8, 20132 Milan (MI), Italy
- Headquarters: Via Brescia 24G, 20063 Cernusco sul Naviglio (MI), Italy
- VAT and tax code IT03598410151 · REA MI-964734
- Privacy contact: [email protected]
We have not appointed a Data Protection Officer (DPO), as this is not mandatory for our activity. You can send any privacy question to the address above.
2. At a glance
| What | Why | How long | Who sees it |
|---|---|---|---|
| Form data (name, email, company, phone, country, message) | to reply and prepare quotations | 24 months from last contact | our authorised staff, technical providers |
| Job applications | to assess the application | 12 months | staff in charge of recruitment |
| Browsing data (IP address, browser) | to run and protect the website | a few days in technical logs | hosting and network providers |
| Visit statistics | to understand how the website is used | 14 months | only with your consent |
| Marketing (LinkedIn) | to measure our campaigns | according to LinkedIn | only with your consent |
3. What data we collect
a) Browsing data. When you visit the website, the servers hosting it automatically record some technical data: IP address, date and time, requested page, browser and device type. We use it to run the website, protect it from attacks and fix errors.
b) Data you send through our forms. In our request forms (contact, service, partners, designers, certifications, references, products) we ask for your full name, email, company name, phone number, country and your message. Fields marked with an asterisk are needed to reply to you.
c) Job applications. If you apply through the “Work With Us” form, we process the data you provide. See the privacy notice for candidates.
d) Emails and phone calls. If you write or call us directly, we process the data you give us in order to reply.
e) Cookies and similar technologies. See our cookie policy.
The website may offer an automatic translation menu (GTranslate) and may redirect visitors located in Italy to our Italian website, it.teledataone.com. See the cookie policy for details.
Please do not send us special categories of data (for example about health, political or religious opinions) unless necessary.
4. Why we process data and on what legal basis
| Purpose | Legal basis |
|---|---|
| Replying to your requests, sending technical information and quotations you asked for | Pre-contractual measures at your request (Art. 6(1)(b) GDPR) |
| Managing relationships with customers, distributors, installers, designers and partners | Contract (Art. 6(1)(b)) and legal obligations, e.g. tax law (Art. 6(1)(c)) |
| Protecting the website and forms against spam and abuse (technical logs, Google reCAPTCHA) | Our legitimate interest in security (Art. 6(1)(f)) |
| Visit statistics (Google Analytics 4) | Your consent (Art. 6(1)(a) GDPR and Art. 122 Italian Privacy Code) |
| Campaign measurement (LinkedIn Insight Tag) | Your consent (Art. 6(1)(a) and Art. 122 Italian Privacy Code) |
| News and newsletters | Your consent (Art. 6(1)(a)). If you are already a customer, we may write to you about products similar to those you bought, and you can object in every email (Art. 130(4) Italian Privacy Code) |
| Defending our rights in case of disputes | Our legitimate interest (Art. 6(1)(f)) |
You can withdraw any consent at any time; this does not affect processing carried out before withdrawal.
5. Who can see the data
Data is processed by our authorised staff: Export sales department for website requests, administration and management for job applications.
We also use providers that process data on our behalf as processors (Art. 28 GDPR):
| Provider | Service | Where data is processed |
|---|---|---|
| Kinsta Inc. (Google Cloud infrastructure) | website hosting, backups, form database | Google Cloud data centre (safeguards in section 6) |
| Cloudflare, Inc. | network, security, email address protection | EU and other countries |
| Google Ireland Ltd / Google LLC | company email (Google Workspace), where form messages arrive | EU and USA |
| Google Ireland Ltd / Google LLC | reCAPTCHA (form protection) | USA |
| Google Ireland Ltd / Google LLC | Google Analytics 4 and Google Tag Manager (consent only) | EU and USA |
| Google Ireland Ltd / Google LLC | GTranslate automatic translation (only if you choose a language) | USA |
| LinkedIn Ireland Unlimited Company | LinkedIn Insight Tag (consent only) | Ireland and USA |
| iubenda S.r.l. | cookie banner and record of choices | Italy / EU |
| n8n (automation) | passing requests to our CRM | provider’s servers (safeguards in section 6) |
| Microsoft (Azure) and Supabase, for our internal CRM | managing business contacts | Microsoft and Supabase data centres (safeguards in section 6) |
| Streak (Streak Inc.) | CRM for export contacts | USA |
For the LinkedIn Insight Tag, Teledata and LinkedIn are joint controllers for page insights (Art. 26 GDPR) under LinkedIn’s joint controller addendum; its essence is available on request and on LinkedIn’s website.
We may also share data with advisers (accountants, lawyers) and with authorities when required by law.
We do not sell your data, and we do not make decisions based solely on automated processing that produce legal effects on you (Art. 22 GDPR).
6. Transfers outside the European Union
Some providers (Google, LinkedIn, Cloudflare, Kinsta, Streak) may process data in the United States. Such transfers rely on the EU-US Data Privacy Framework adequacy decision of 10 July 2023 for certified providers, or on the Standard Contractual Clauses approved by the European Commission (Art. 46 GDPR). You can ask for a copy of these safeguards at the privacy contact.
7. How long we keep data
| Data | Retention |
|---|---|
| Form requests and follow-up (if you do not become a customer) | 24 months from last contact |
| Customer and supplier data | 10 years after the end of the relationship, for civil and tax obligations |
| Job applications | 12 months from receipt |
| Copy of requests in the website archive | deleted periodically, at the latest after 24 months |
| Technical logs and backups | the period set by the hosting service, usually 14 days |
| Google Analytics 4 | 14 months |
| Your cookie choice | 6 months, then we ask again |
When these periods end, data is deleted or anonymised, unless needed to defend our rights.
8. Your rights
At any time you can ask us to:
- confirm whether we process your data and give you a copy (Art. 15);
- correct it (Art. 16) or erase it (Art. 17);
- restrict its use (Art. 18);
- receive it in a machine-readable format (Art. 20);
- object to processing based on our legitimate interest and, at any time, to marketing (Art. 21);
- withdraw any consent given.
Write to the privacy contact in section 1. We reply within one month. You also have the right to lodge a complaint with the Italian Data Protection Authority, Garante per la protezione dei dati personali (www.garanteprivacy.it), or with the authority of the EU country where you live or work.
9. Children
This website is intended for professionals and companies. We do not knowingly collect data from children under 16.
10. Changes
We may update this policy, for example when website services or the law change. The date of the last update is shown at the top.
